What Freelancers Want in a Coworking Space: Survey Results from 500+ Users

Introduction: The Rise of the Freelancer-Centric Workspace

The global freelance economy has exploded in recent years, and the UAE is no exception. With over 1.56 billion freelancers worldwide and an increasing number calling the Middle East home, coworking spaces are racing to tailor their offerings to this fast-growing demographic.

In a recent survey conducted by TheCoworkingSpaces.com, we asked 510 freelancers in the UAE, UK, and beyond about what they look for in a coworking space. From essentials like internet speed and privacy to softer factors like community vibe and natural light, the responses offer deep insights into how workspace operators can evolve to serve freelancers better.

Let’s dive into the top 10 things as to what freelancers want in a coworking space — backed by data and real voices from the field.

1. Fast, Reliable Wi-Fi (98% Ranked as ‘Non-Negotiable’)

It’s no surprise that 98% of freelancers listed internet speed and reliability as their number one concern. Whether you're a content writer uploading a 2,000-word article or a UI/UX designer syncing files to the cloud, Wi-Fi is the lifeblood of freelance productivity.

“I’d rather work from home than pay for a coworking space with laggy Wi-Fi,” said Noor, a freelance copywriter based in Dubai.

What This Means for Coworking Spaces:

• Offer dual-band high-speed connections
• Display real-time network speeds transparently
• Ensure backup options in case of outages

2. Comfortable, Ergonomic Furniture (87%)

Nearly 9 out of 10 freelancers say uncomfortable chairs or bad posture setups are dealbreakers. Ergonomics isn’t just a buzzword; it's a productivity essential.

“If I’m going to spend 6–8 hours working, I need chairs that support my back and desks with enough space,” said Tom, a remote developer in Abu Dhabi.

Pro Tip for Operators:

Invest in high-quality chairs, sit-stand desks, and designated focus pods. Your freelancers — and their spines — will thank you.

3. Quiet Zones and Noise Management (81%)

Freelancers overwhelmingly ranked quiet spaces as crucial for deep work. Whether editing videos or writing grant proposals, background chatter can be a major distraction.

Many also highlighted frustration with “open-plan layouts that feel like cafés.”

Action Steps:

• Create designated “quiet zones” or “focus rooms”
• Use soundproof pods or noise-dampening materials
• Enforce respectful volume etiquette

4. Flexible Membership Plans (78%)

Gone are the days of rigid month-to-month office leases. Freelancers want on-demand access, with 78% preferring:

• Pay-per-day or pay-per-hour plans
• Bundle discounts (e.g., 10-day flex passes)
• Access to multiple locations

“Some months I’m abroad, others I’m here full-time. Flexibility keeps me loyal,” shared Zainab, a digital nomad photographer.

5. A Strong Sense of Community (73%)

While many freelancers enjoy working solo, nearly 3 in 4 say community engagement — in the form of events, mixers, or even casual coffee chats — enhances their coworking experience.

“Coworking should feel like a club for creatives, not a library”, said Jerome, a UX designer.

How to Foster This:

• Host free weekly meetups or “Lunch & Learns”
• Encourage collaboration with bulletin boards or app forums
• Celebrate freelancer milestones (first client, new launch)

6. Affordable Rates and Transparent Pricing (70%)

Affordability remains a concern, especially for early-career freelancers. Many survey participants complained about “surprise VAT fees” or “confusing upgrade structures.”

Flat-rate pricing with no hidden costs was the most appreciated model.

7. Natural Light and Inspiring Aesthetics (68%)

Workspace ambiance matters; 68% of freelancers said lighting and design played a role in their decision to stay or leave a coworking space.

“When the vibe is right, I feel more creative”, said Fatima, a freelance illustrator.

Design Tips:

• Maximize windows and greenery
• Avoid harsh fluorescent lighting
• Use color psychology to inspire energy and calm

8. Access to Meeting Rooms and Private Booths (65%)

Whether for Zoom calls, client meetings, or team collaborations, freelancers value occasional access to private spaces.

“I need at least one hour a day to be completely undisturbed”, noted a freelance business consultant in Sharjah.

Make meeting rooms:

• Bookable via app or dashboard
• Affordable and included in top-tier plans
• Soundproof and well-equipped

9. Easy Access to Coffee, Food, and Breakout Spaces (60%)

Amenities matter. From barista coffee to a decent microwave station, 60% of freelancers said they prefer coworking spaces with thoughtful food options and relaxation areas.

Breakout spaces encourage idea flow and spontaneous connections.

10. A Strong Digital Booking and Management System (58%)

Freelancers love autonomy — they want to book their desks, pay online, and track usage without a front-desk bottleneck.

“If I can book my coworking spot like a hotel room — I’m sold”, said Elena, a travel content writer.

Bonus: Location, Location, Location

While not part of the top 10 list, proximity to home or transport hubs came up often. Freelancers don’t want to commute long distances or deal with complex parking scenarios.

Suburban coworking spaces with free parking and metro access? Instant win.

Top Keywords Freelancers Used When Searching for Spaces

According to our internal data, these are the most searched terms:

• “Quiet coworking space near me”
• “Freelancer friendly workspaces in Dubai”
• “Affordable day pass coworking”
• “Hot desk for creatives”
• “Coworking space with community events”

Use these insights to optimize your coworking space’s website and Google My Business profile.

Final Thoughts: What This Means for Coworking Operators

Still wondering what freelancers want in a coworking space?

Freelancers are not a monolithic group — they range from designers and coaches to tech experts and social media managers. But across the board, they want spaces that are:

• Functional
• Flexible
• Friendly

If you’re running or marketing a coworking space in the UAE or globally, this survey offers a blueprint to retain freelancers, attract new members, and build a space that truly works.

Next Steps

Take Action as a Space Owner:

• Audit your amenities against this list
• Simplify your pricing and add flexible plans
• Invest in both digital booking and physical comfort
• Market your space using freelancer-friendly keywords

Witness your shared space getting flooded around the clock!